Returns & Exchanges

At Bridgman, we want you to be completely satisfied with your purchase, which is why we offer a straightforward 30-day return policy for all unused products in their original packaging. Whether you have changed your mind or received a faulty item, our team is dedicated to ensuring a smooth resolution for your shopping experience.

Return Process

• 1.
  Initiate Your Request

  Log in to your Bridgman account or visit our returns portal with your order number and email address to select the items you wish to return.

• 2.
  Package Your Items

  Securely pack the products in their original manufacturer packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location, or schedule a collection for larger furniture items.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.